Current Computing Status:
Service Normal
No major outages or abnormal conditions have been reported.
If you are having difficulties with an Information Technology service, contact 4Help by using the Help Request Form (http://4help.vt....
view historySupport & Training Resources
Computing Checklist for Graduating Students
Graduating students should prepare for the continuance and discontinuance of services as indicated below. Alumni of Virginia Tech remain eligible for some online services.
Get Connected
Working in collaboration with our computing support help desk, 4Help hires a temporary staff of approximately 40 students who are technically experienced with computer software configurations, the Virginia Tech ethernet network, and the Internet to work as a part of their Get Connected Staff.
4Help: Virginia Tech's Customer Support Center
The mission of Virginia Tech's 4Help Customer Support Center is to enhance the university's missions of teaching, learning, research, and outreach by providing centralized computing and telecommunications support services to Virginia Tech affiliates through:
answers.vt.edu Knowledge Base
Housing over 1300 solutions, answers.vt.edu provides 24x7 access to computing support articles for a wide variety of problems.
Online Services for Alumni
Online services provided for alumni include the Alumni Gateway, Email, My VT, Hokie SPA, and other resources.
Alumni Gateway
Through the Alumni Gateway, you can take VT AlumnNet online courses, view and update your profile, get a PID, and use the online Alumni Directory. For more information, see the Update My Profile and PID page.
Departmental Computer Support Symposium (DCSS)
The Departmental Computer Support Symposium (DCSS) is presented every year in April and October. The symposium allows support personnel from various departments on campus to learn more about technology trends on campus.