Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit to view our current Services Status. view Status History All Active Statuses

New Alumni

Everything you need to know as an Alumnus of Virginia Tech.

Changing My Password

How do I change my password? How do I change my network password that I use for Virginia Tech wireless (wifi) or Remote Access - VPN?
Tue, 01/21/2014 - 12:35pm 143305 Views Article ID: 3924 view

Checking or Viewing Your VT Google Apps Mail Email


How do I check, access, or view my VT Google Apps Mail email?
Tue, 12/03/2013 - 4:05pm 24273 Views Article ID: 3902 view

Checking Spam in Your VT Google Apps Mail Account

How do I manage spam for my Exchange account? How do I check the Spam folder of my VT Google Apps Mail account?
Mon, 08/12/2013 - 12:26pm 6244 Views Article ID: 3012 view

Creating a Virginia Tech PID

I am a new Virginia Tech student, faculty, staff, or alum. How do I create a PID? How do I get my student ID? How do I use PidGen to generate a faculty / staff ID?
Fri, 08/02/2013 - 10:52am 33523 Views Article ID: 1656 view

Obtaining a Copy of Your Virginia Tech Transcript

How can I obtain a copy of my Virginia Tech transcript?
Thu, 08/01/2013 - 11:12am 33192 Views Article ID: 1291 view

"Sorry, we weren't able to identify you" Error Message when Creating a PID

When I try to create my PID, I keep getting the "Sorry, we weren't able to identify you with the information you provided" error message. What should I do?
For instructions, see Weren't Able to Identify You Error when Creating PID .
Wed, 07/31/2013 - 2:18pm 5851 Views Article ID: 778 view


See the MyVT service catalog page.

Wed, 02/01/2012 - 3:55pm 18462 Views view

Computing Checklist for Graduating Students

This content is no longer available; for other knowledge and service catalog information, please visit

Wed, 02/01/2012 - 3:54pm 7862 Views view

IT Experience and Engagement: User Engagement (4Help)

See the 4Help - Computing Support service catalog page.

Wed, 02/01/2012 - 3:54pm 66503 Views view

Online Services for Alumni

See the Virginia Tech Online Services for Retirees and Alumni knowledge page.

Wed, 02/01/2012 - 3:54pm 10682 Views view