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No major outages or abnormal conditions have been reported.
If you are having difficulties with an Information Technology service, contact 4Help by using the Help Request Form (http://4help.vt....
view historyYour Virginia Tech PID is a unique Personal Identifier. Your PID belongs to you and you only. Your PID and password grant you access to your Virginia Tech e-mail, online course materials (Blackboard), Filebox, Hokie SPA, My VT, the university library databases, and more.
Once you have received your official acceptance from the Admissions office, you need to create your PID from the Generate Your PID page
Alums who do not have a PID can establish one through the Generate Your PID page.
There are certain classes of individuals who are not in Banner, such as visiting scholars, ROTC personnel, and adjunct professors. These individuals cannot create their own PIDs, but their departments can request Sponsored PIDs on their behalf. The department will need to send a written request to Identity Management Services (IMS) using the Virginia Tech Sponsored PID Application Form. Sponsored PIDs need to be renewed yearly.
Every PID has a password associated with it. Your password ensures that no one other than you accesses the network using your PID. Because your PID identifies you when you use the network, you should take care not to allow anyone else to know your password.
To increase the security of your account, change your PID password often. For instructions, see Changing Your PID Password.
PID passwords must meet certain security criteria.
Your PID is your primary online account at Virginia Tech and is used by most online services. Here are a few of these services:
Read and follow the rules and guidelines detailed in the Acceptable Use Policy. Most of these rules are common sense and they are taken seriously by the people in charge of the Virginia Tech network. Penalties for abuse of the rules laid down in the policy can run from warnings to expulsion from Virginia Tech, depending on the severity of the offense. Some examples of violations include, but are not limited to:
If you need further assistance with your PID, such as a password reset, setting up and configuring your email client, or accessing any of the many PID-based systems, contact the Customer Support Center (4Help) by using the Help Request Form or by calling (540) 231-HELP (4357).
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