Services During Winter Closing

In 2011, Virginia Tech implemented the new winter closing schedule approved by the Board of Visitors. This year, the university will close from Monday, December 24, 2012 through Tuesday, January 1, 2013. Some Information Technology services will be impacted by this closing.

Normal Service

These services will be running with personnel on call to fix outages.

• Banner
• Banner Document Management
• Banner Workflow
• Budget Tuition Plan
• Central Authentication Service (CAS)
• CNS Customer Online Access (COLA)
• Data Network
• Data Warehouse
• Discovery Commons
• Email (VT Google Apps Mail)
• Email and Calendaring (Exchange)
• Ensemble CMS
• Enterprise Directory LDAP
• ePortfolio
• Filebox
• Guest Wireless access
• Flex-LM License Servers
• HokieMart
• Hokies Active Directory
• Hokies ADadmin
• Hokie SPA/Faculty Access
• High performance computing systems (HokieSpeed, HokieOne, Athena, Ithaca, Dante)
• Internet Copyright Infringement Complaint (ICIC)
• Make a Gift
• My VT
• netcert.cns.vt.edu
• Network Attached Storage (NAS)
• Password management (account recovery, self-service, call-in)
• Scholar
• SPOT survey system
• University Switchboard
• Virtual Dedicated Windows Servers (VDWS)
• Virtual Private Network (VPN)
• Visionarium
• Voice network (telephone)
• VT Alerts
• VT Instant Messaging Service (VTIM)
• VT People Search
• VT WSUS
• Web Hosting
• WebJob/WebDist

Running Unattended

 These services will remain online, but unplanned outages may not be fixed until after the winter closing.

• Confluence
• DyKnow
• FDI registration
• Find_SSN download
• iTunesU
• Jira
• Lynda.vt.edu
• Network software (download)
• PIDgen
• Software Skills Gateway
• survey.vt.edu
• Wordpress (blogs.it.vt.edu)

Unavailable Services and Service Centers

These services will not be available during the winter closing.

• Assistive Technologies
• CNS Ordering and Provisioning
• Computer-Integrated Learning Spaces (CILS)
• Computer-Assisted Teaching Stations
• Computer Purchasing
• High Performance Computing user support
• InnovationSpace
• Issuance of digital certificates (personal and server)
• LISTSERV requests for new list creation
• Software Assistance and Education Center (SAEC)
• Software Distribution
• Student Network Services
• TelePresence
• Testing and Data Services
• University Computing Support
• Video/Broadcast Services 
• Video conferencing