The Software Assistance & Education Center (SAEC) is a service jointly provided by 4Help/University Computing Support and Information Technology Acquisitions. Its mission is to provide students, faculty, and staff with software installation assistance as well as providing regularly-scheduled tutorial help sessions on common issues such as data backup, system reformatting, virus removal, and wireless network configuration.
Some examples of issues for which we can provide assistance are:
Important: When you visit the SAEC, be sure to bring:
At the center desk on Torgersen Bridge
During Fall and Spring semesters, SAEC is open from 10:00 a.m. until 5:00 p.m., Monday through Friday.
Note: SAEC is closed during the summer. For assistance, contact 4Help by using the Help Request Form or by calling (540) 231-HELP (4357).