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Resources for Computer Support Personnel

The following is a compilation of useful resources for computer support personnel at Virginia Tech. In addition to the resources mentioned below, be sure to review the services listed on computing.vt.edu.

ITKnowHow Wiki
A resource for central and departmental Virginia Tech IT administrators for sharing solutions to IT issues

Contents


Web Sites

  • computing.vt.edu
    A directory of computing services provided by Virginia Tech
  • answers.vt.edu
    A collection of over 1700 documents for solving computing-related problems
  • antivirus.vt.edu
    Information and downloads related to viruses and antivirus software
  • security.vt.edu
    Information, worksheets, books, and presentations on enhancing personal and organizational computer security
  • cns.vt.edu
    Information on telecommunications and network services

Mailing Lists

There are several mailing lists run to increase communication between support personnel. For more information about mailing lists, see the LISTSERV page on computing.vt.edu.

  • TECHSUPPORT
    The definitive list for support personnel at Virginia Tech
  • MIDDLEWARE-ANNOUNCE
    Announcements for Middleware-provided services
  • OPEN-SOURCE
    Discussions about open source software and Virginia Tech's projects
  • PERFORMANCE
    Announcements about systems' status and maintenance
  • VCE-TECHSUPPORT
    Virginia Cooperative Extension version of the TECHSUPPORT list
  • VT-DNET
    List for CNS network liaisons
  • WEB-L
    List for web developers to ask questions, share advice

Joining a Mailing List

To subscribe to a mailing list, refer to Subscribing to a LISTSERV List.

List Archives

If you would like to review the archives of a list, see the List Archives at LISTSERV.VT.EDU page.


User Groups & Skill Development


Helpdesks & Tutorials

You may want to refer people in your department to the following resources:

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4Help Contacts
The Helpdesk is open 24/7:
Use the Help Request Form
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Core Resources
Techsupport List Archives
computing.vt.edu
answers.vt.edu
4Help
ITKnowHow Wiki
DCSS
 
Related Topics
Antivirus
Banner
Blackboard
Support Links
Hokies ID
LISTSERV
Exchange
PID
WebMail
WebOutlook

 

Last updated on August 30, 2006
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