Service Normal
No major outages or abnormal conditions have been reported.
If you are having difficulties with an Information Technology service, contact 4Help by using the Help Request Form (http://4help.vt....
view historyVirginia Tech is in the process of transitioning from the existing campus telephone and voice mail system to a new system which will enable the university community to access new and emerging communications technologies. The system is referred to as Unified Communications (UC). The UC system provides a foundation for the integration of real-time communications services like telephony, instant messaging, chat, and desktop video conferencing with other non-real-time communications such as email, voicemail, and fax.
Virginia Tech has partnered with Google to offer e-mail and collaboration services through the Google Apps for Education program. All current Virginia Tech students, staff, faculty, and alumni are provided with a Virginia Tech e-mail address. During your time at Virginia Tech, your e-mail address will become your primary source of communication between classmates, professors, colleagues, family, and friends.
Your e-mail account is named according to your PID, and [Your PID]@vt.edu is a valid e-mail address. Your VT Mail e-mail account remains active if you are:
Communications Network Services (CNS) provides leading edge telecommunications services in support of the instructional, research and outreach missions of Virginia Tech. CNS delivers voice, data and video services to all segments of the University community. For more information, see the Communications Network Services Web site.
For information about the difference between POP and IMAP, see Google's Get started with IMAP and POP3 Web page.
For university faculty and staff, Virginia Tech has a contract with several different carriers for several devices at competitive prices. For more information, visit the Communications Network Services Cellular Services Web site.
Newsgroups are collections of messages posted by individuals to a news server (a computer that can host thousands of newsgroups). You can find newsgroups on practically any subject. Although some newsgroups are moderated, most are not. Moderated newsgroups are "owned" by someone who reviews the postings, can answer questions, delete inappropriate messages, and so forth. Anyone can post messages to a newsgroup.
Virginia Tech uses a software product named LISTSERV to manage mailing lists. These mailing lists allow you to easily distribute information via email to many people at once by sending the message to one email address. Lists can be used for discussion forums, event and update notifications, and news delivery.
LISTSERVs (often referred to as 'lists' or 'mailing lists') allow a user to distribut
As of February 1, 2005, Outlook 2001 for Mac OS no longer functions with the Virginia Tech Exchange server due to security tightening in the HOKIES Active Directory. If you use Mac OS, you can access your Exchange account using Entourage 2004/2008, Outlook 2011, or Mac OS X Mail.
For a full comparison of Exchange clients, refer to the Exchange Client Feature Comparison page.
This document will help you manage your storage space on the Virginia Tech Exchange server. Unlike the VT Mail server which removes your mail from the server when you check it, the Exchange server stores all of your data (messages, attachments, appointments, contacts, etc.) on the server until you explicitly remove it. Because of this, you must take certain precautions to ensure you do not run out of space on the server.
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